This policy explains how Dynamo Ventures ("we", "us", "our"), based in Mumbai, Maharashtra, India, handles personal data collected through this website. We process personal data in line with the Digital Personal Data Protection Act, 2023 and other applicable Indian law.
1. Information we collect
- Information you give us: when you use our Contact or Book Appointment forms, we collect your name, email address, phone number (optional), the service you are interested in, your preferred date and time (for appointments) and your message.
- Messages and calls: if you contact us by phone, email or WhatsApp, we receive the details you choose to share, such as your number and the content of your message.
- Technical information: like most websites, our hosting provider and analytics tools may record technical data such as your IP address, browser type, device, pages visited and the time of your visit.
We do not ask for sensitive information such as financial account details, health records or government ID numbers through this website. Please do not include them in your message.
2. How we use your information
- To reply to your enquiry and arrange or confirm appointments.
- To prepare quotes and provide the services you ask for.
- To keep records of enquiries so we can follow up properly.
- To understand how visitors use the website and improve it.
- To meet legal, tax and accounting obligations.
We do not sell your personal data. We do not send marketing messages unless you have asked for them, and you can ask us to stop at any time.
3. Legal basis
We process your data with your consent, which you give by submitting a form or contacting us, and for legitimate uses permitted by law, such as responding to a request you made or meeting legal obligations. You can withdraw consent at any time by contacting us; this does not affect processing that already took place.
4. Who we share it with
We share personal data only with service providers that help us run the website and our business, and only as much as they need:
- Website hosting (Hostinger), which stores the website and the enquiries submitted through it.
- Form email delivery (FormSubmit), which forwards form submissions to our inbox.
- Email (Google Workspace), which we use to receive and answer messages.
- Analytics (Google, via Site Kit), which helps us understand website traffic.
- WhatsApp (Meta), if you choose to message us there.
Some of these providers may store data outside India. We may also disclose information if required by law or to protect our legal rights.
5. Cookies
The website uses cookies and similar technologies that are needed for it to work, and analytics cookies that tell us which pages are visited. You can block or delete cookies in your browser settings; the website will still work, although some statistics will not be collected.
6. How long we keep it
We keep enquiry details for as long as needed to respond and, if you become a client, for the duration of our work together plus any period required for legal, tax or accounting purposes. After that we delete or anonymise it.
7. How we protect it
We use reasonable technical and organisational measures, including encrypted (HTTPS) connections, restricted admin access and reputable service providers. No method of transmission or storage is completely secure, but we work to protect your information and will act promptly if a breach occurs.
8. Your rights
You can ask us to:
- tell you what personal data we hold about you and how we use it;
- correct, complete or update your data;
- delete your data where we no longer need to keep it;
- withdraw your consent;
- nominate another person to exercise these rights on your behalf in case of death or incapacity.
To make a request or raise a concern, contact us using the details below. We will respond within a reasonable time. If you are not satisfied with our response, you may approach the Data Protection Board of India.
9. Children
This website is meant for businesses and adults. We do not knowingly collect personal data from children under 18.
10. Links to other websites
Our pages link to other websites, such as Google Maps, WhatsApp and invobull.in. Their own privacy policies apply when you use them.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
12. Contact us
Dynamo Ventures, Byculla, Mumbai, Maharashtra, India
Email: info@dynamoventures.in
Phone: +91 7977155304